Brought in my truck after I started hearing a humming noise at around 50mph. I told them it sounded like a bearing problem. I let them know I recently replaced passenger front a year ago. They replaced driver front bearing without calling me. I go pick it up and asked if the noise was no longer there... the tech said I don't know. $490 out the door got in truck and noise was still there. I wasn't offered a partial refund for a misdiagnoses. Went back immediately and asked tech to ride with me so I could show him the sound. Said bring it back in and we will get it solved. Next day I bring it in and get a call from front desk saying the tech is very sure he found the solution.They say it was the passenger front bearing so I gave them the nod to fix. I go to pick it up and sure enough the sound still lingers. They only offer me a reduced labor rate ($270 after discount) the second time they misdiagnosed. I had enough by this point and drove to dealership with a churning sick feeling in my stomach. Sure enough, I have it diagnosed by them and I'm told the tires have a small cupping pattern in them from not being rotated sooner... A small problem that can be avoided by not letting them wear unevenly for the remainder of their tread life. Long story short, be very careful around these guys. They have a bad track record of misdiagnoses with me and they attempted to have me come in a THIRD time... stating "we put the stethoscope on it and pin pointed the humming to the rear driver side of the vehicle." (I now realize this is impossible because the sound couldn't have been heard while on a lift). Now I'm out $760 for an issue that didn't need repair. PLEASE BE ADVISED these guys can screw up and did so with me. I wasn't offered a fair enough refund and it made me feel ill. Do your best to prevent being cheated out of your hard earned money!
Very good to work with!!!
Fast, friendly, fair pricing. Great work!
Fast, honest and faithful service at an excellent price. I'm a customer for life! Went in with a car that barely made it to the shop and was diagnosed with a vacuum leak within 30 minutes and was out the door, This is the best my car has run since buying it used. GREAT WORK GUYS AND THANK YOU!
South Venice Auto Repair is a US Car Repair based in Venice, Florida. South Venice Auto Repair is located at 1284 Ogden Rd # C, Venice, FL 34285, USA.
Please contact with South Venice Auto Repair using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find South Venice Auto Repair opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Venice