As of this writing I am still battling with them to even go see the carpet. I wish I never paid them in full, I might have had more leverage.
I purchased carpeting and flooring for my condo in Florida. They installed it. All fine with the exception of the lanai carpet. The carpet ha a imperfection in the wave as long as my foot. It is noticeable Two days after the installation, I flew down from Connecticut to my condo in Florida to check out the work and discovered the problem I immediately called, took pictures on my iphone and then went to the store and showed them the pictures of the imperfect carpet. I was told it would be taken care of . That was a year ago and in that year, more visits to the store, emails, phone calls and finally a letter to the owner. He promised me a call and I have not received that call yet. That was over a week ago! They have pictures of the imperfection and also keys to my condo which they have had a year.. Absolutely no excuse. I would never do business with this company ever again. They do not stand by their promise or their work. Beware.. choose someone else.
Contacted Britton's and they had their installer at my home the same day ready to begin, installers were very professional and did an outstanding installation. Have further remodeling to do and will definitely use Britton's services again. Thank you for excellent service.
Flooring Options By Carpet One Floor Home is a US General Contractor based in Venice, Florida. Flooring Options By Carpet One Floor Home is located at 1190 E Venice Ave, Venice, FL 34285, USA.
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